Skip to content
We've shown this page in your browser's language.
Draft This translation is AI-generated and is currently under community review for accuracy and safeguarding. The English version is the source of truth.
Home · Get Help

Get Help

Confidential, culturally-aware support for BAMER women, children and young people. Reach out in whichever way feels safest.

Help that works

How specialist BAMER support changes outcomes

BAMER-specific, culturally and linguistically appropriate support measurably improves outcomes for survivors. These figures evidence why specialist services exist, and what changes when women can speak in their own language to someone who understands.

70%Of BAMER survivors prefer to speak first to a specialist service over mainstream servicesImkaan "Vital Statistics" research
24/7National Domestic Abuse Helpline, free and confidential, run by Refuge0808 2000 247
Mon-Fri9am-5pm Ashiana helpline, in your language, in confidence0114 255 5740
4Specialist refuges run by Ashiana in confidential locations across South YorkshireInternal service data

If you are in immediate danger, please call 999 first. If it is not safe to speak, dial 999 and then press 55 to use Silent Solution. Helpline numbers above are free to call from any UK landline or mobile.

Emergency Helplines

If you need help right now

Specialist 24-hour and out-of-hours numbers across the UK. Save these somewhere you can reach quickly.

Emergency

Police, ambulance, fire

999

If you cannot speak, dial 999 then press 55 on your keypad to alert the operator silently.

Ashiana Sheffield

Specialist BAMER support

0114 255 5740

Monday to Friday, 9am to 5pm. Confidential, trauma-informed, culturally sensitive.

National · 24 hours

National Domestic Abuse Helpline (Refuge)

0808 2000 247

Free, confidential, 24/7. Run by Refuge.

Sheffield · Out of hours

Sheffield Domestic Support Out-of-Hours

0800 7311 689

For support outside Sheffield’s working-hours services.

Sheffield

Sheffield Domestic Abuse Helpline

0808 808 2241

Local domestic abuse helpline for Sheffield.

Trafficking

Modern Slavery Helpline (Salvation Army)

0300 303 8151

For adult victims of modern slavery and human trafficking in England and Wales.

Forced Marriage

Forced Marriage Unit

020 7008 0151

UK government unit supporting anyone at risk of, or already in, a forced marriage.

FGM

FGM Helpline (NSPCC)

0800 028 3550

Confidential 24-hour helpline for anyone worried a child is at risk of female genital mutilation.

If you are in immediate danger: call 999 first. If it is not safe to speak, dial 999 and press 55 to use Silent Solution.

Ashiana offers confidential one-to-one and group support to women and girls experiencing any form of violence and abuse helping them make informed choices and exit violent situations.

Whether you are at immediate risk or just need someone to talk to, our team listens without judgement. We work in 17 languages and can match you with a worker who shares your background where possible.

Ashiana provides specialist refuge accommodation for women survivors of human trafficking and their children. Refuge is a safe, confidential address its location is never shared.

If you need refuge support but cannot stay in our accommodation, our team will help you find a suitable space elsewhere in the country.

We run regular group sessions and courses on recovery, parenting after abuse, financial independence, ESOL (English for Speakers of Other Languages), and creative therapeutic work.

Groups are women-only, free, and held in confidential locations across Sheffield.

Call 0114 255 5740 Monday to Friday, 9am to 5pm. Outside those hours, the National Domestic Abuse Helpline answers 24 hours a day: 0808 200 0247.

In an emergency, always call 999. If you cannot speak, dial 999 and press 55 on your keypad to alert the operator silently.

If your immigration status means you cannot access mainstream benefits, our specialist NRPF team can help including emergency support, signposting to immigration solicitors, and applying for the Destitute Domestic Violence Concession where eligible.

We will never ask about your immigration status as a condition of helping you.

Ashiana runs drop-in sessions throughout the week where you can come and meet a worker without booking. Call us for the latest schedule and location.

If you need help now, call us.

0114 255 5740 (Mon–Fri 9am–5pm) · 0808 200 0247 (National Helpline, 24/7) · 999 (Emergency)

Call 0114 255 5740 →